Real-time guest ratings
Guests rate categories thumbs up/down with a comment. Managers see 24h / 7 / 30-day trends and know exactly what to fix.
Features
Everything a hotel needs to listen to its guests
Ratings, complaints, QR flyers and professional tests — in one multilingual dashboard.
Complaints with auto-grouping
Similar complaints are grouped; priority rises automatically on repeats. Photos can be attached.
QR flyers for rooms
Generate access codes and print QR flyers. Guests scan and log in with one tap — no app, no account.
Many languages
Guest panel and alerts in 9 languages. The language is picked automatically from the ticket or the guest browser.
Manager dashboard with trends
Category cards with positive-percentage, a +/0/− bar and a trend arrow. Click to see the full list of responses.
Hotel testers
Commission a professional test of chosen areas. The report is kept separate from ordinary guest ratings.