Frequently asked questions
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Does the guest need an app?+
No. Guests scan the QR from a flyer or enter room number and password. The panel runs in the browser, in their language, no account.
How much does ScoreHotel cost?+
A 10-day trial, then €2 per room per year. Discounts and codes lower the price.
How can I pay?+
By bank transfer or cash. We provide EUR and Turkish lira (TRY) accounts. We issue an invoice.
Which languages are supported?+
The guest panel and alerts support 9 languages: Polish, English, Turkish, German, Russian, French, Spanish, Italian and Greek.
How do ratings differ from complaints?+
Ratings are quick category feedback. Complaints are concrete problems — with description, photos, status and grouping of repeats.
Can I track Booking or TripAdvisor reviews?+
Yes. You link the hotel page and the system shows the average score and latest reviews next to your own guest ratings.