Platform for hotels, guesthouses and resorts
Mobile ratings and complaints in many languages, printable QR flyers, automatic grouping of issues and real-time prioritization.
No credit card, no long-term commitment. Cancel anytime. From €2/year per existing room afterwards.
−42%
fewer complaints
+18%
higher room rates
68%
faster response
🌐
many languages
Everything you need to manage guest feedback.
On any device, no app, no signup, no extra hardware or server.
When 3 guests report the same issue within 2 hours, the system bumps priority to high.
You print a flyer with room number, password and QR. The guest scans the QR or clicks the link and is logged in. Fast and secure.
EN, PL, DE, ES, IT, FR, EL, TR, RU. The guest reports in their own language; you read and react in yours.
See whether kitchen ratings are climbing or sliding. Guests praise the amenities or grumble about the bathroom. Similar complaints group automatically.
Every rating requires a time-limited ticket (QR, link or room number + password). Competitor sabotage and fake reviews simply don't exist.
Turn a problem into a win — react and resolve guest complaints early. Instead of collecting negative scores you collect positive ones for the fast fix.
Even a shy guest from another country and culture feels looked after — and freely shares any complaints in their own language. They tell friends and come back more often.
Create the property, set room ranges, assign managers.
Generate per-room passwords and print QR flyers.
QR scan opens a mobile panel for ratings and complaints. Photos welcome.
Dashboard shows priorities, trends and groups. Change status with one click.
Hotels that raised prices and reduced complaint volume.
Barcelona, Spain
“The QR flyer in multiple languages turned shy guests into people who actually share what is wrong — and we fix it fast.”
— Marta Vidal, general manager
Rome, Italy
“Auto-grouping of room complaints saved my receptionist five hours a day — they used to chase the same complaint twice.”
— Lorenzo Bianchi, owner
Berlin, Germany
“Multilingual translation is a game changer — German, Turkish and Polish guests tell us about issues in their own language.”
— Stefan Lange, COO
Your data is yours. Each hotel only sees its own ratings, complaints and guests — no exceptions.
A manager from hotel A has no way to see hotel B data. Every database query is filtered by hotel at the JWT authorization layer.
Data hosted on a European server. Photos uploaded by guests have EXIF metadata (GPS, phone model) automatically stripped — safe to upload.
We do not sell, aggregate or share your hotel data with anyone — no competitors, no analysts, no third parties. Your feedback is yours.
Register your hotel in 2 minutes. After approval you can start printing QR flyers for the first rooms the same day.
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